Knowledge

ADDING A TEAM MEMBER

  • Go to your profile icon on the top right corner
  • Click on “Team”
  • Click on “Add”. 
  • Complete the name and email address of your team member and click “Add” to finish.

Your team member will receive an email like this with their login information

 

Your team member now will be able to view the tickets you write.

In turn, they can also view the tickets they write.

This is best for companies that have multiple vendors that need access to the dev team without having to play a game of telephone.

Our clients in the past have invited

  • SEO Agency or Freelancer
  • Designer or Design Agency
  • Marketing Company

Please have them review the right way to write a ticket so they know how to get the best from us.

Here is a video of me walking through the ticketing system as different team members (for another customer)

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HOW TO GRANT ACCESS TO GOOGLE SEARCH CONSOLE

  • Log into your Google Search Console account.
  • Select the website you would like to provide access to, in the top left dropdown menu.
  • Click the Settings button in the bottom left corner of the page. (Note, you may need to scroll down the page to find it).
  • Click Users and permissions and then click the blue ADD USER button in the top right corner of the User and permissions page.
  • Add the email address you’d like to grant access and then select Full or Restricted permission.
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HOW TO GRANT CLOUDFLARE ACCESS

To add members to your account, your user needs Super Administrator privileges for that account.

  • Log in to the Cloudflare dashboard and select your account.
  • Click Members.
  • In the Invite Members panel, enter the email address requiring account access. You can enter additional email addresses.
  • Choose the associated role with your new members.
  • Click Invite.
  • The new members will receive an email invitation with a confirmation link
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HOW TO GRANT ACCESS TO GOOGLE ANALYTICS

  • Log into Google Analytics.
  • Click on the gear icon in the lower left to access the Admin section.
  • In the Account column, click Account Access Management.
  • Click the blue plus button in the top right to add a new user, then click Add users.
  • Enter the users email address.
  • Check the level of permissions for that user.
  • Click the Add button in the top right.
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HOW TO GRANT ACCESS TO KLAVIYO

  • Enter your ‘Account’ option in Klaviyo
  • Click ‘Settings’ tab 
  • Go to ‘Add new user’.
  • In the case of our company, you’re going to add support@solomediagroup.co 
  • We will need to have an Admin role so we can access the API and everything.
  • Then you click ‘Add user’ and an email will come over to us.

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HOW TO DELEGATE WPENGINE ACCESS

f your WordPress site is hosted by WPEngine, here is the easiest way to give someone access.

  1. First your going to go over to wpengine.com and click login in the top right hand Corner
Login

2. You’ll then be prompted to put in your login credentials.

Once you are in the user Dashboard click the ‘people” icon on the left-hand side

3. Next you’ll see a screen with your current authorized users. Click on ‘Invite account user’

Add the users information with the level of access you wish.

Voila! You’re all set. an email will be sent to the user to signup/sign in and accept the invitation.

If you’re looking at how to grant access and use Siteground. Click here

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HOW TO DELEGATE GODADDY ACCESS

This article was made to show you how you can delegate your GoDaddy access. We usually ask for this access so we can get to your DNS settings (www.websitedomain.com).

Sometimes you may also use GoDaddy as your hosting platform. Either way, this guide covers both!

  1. Sign in to godaddy.com . Once signed in look to the top right where you’ll see your username with an arrow.

Next click account settings

2. Next scroll down a little and you’ll see a widget that says Delegate Access. After clicking it , it will prompt you to put your password again before going to the next sceen.

3. Next click invite to access on the right hand side of the screen

You’ll have to put in the persons information. and VOILA! you’re done.

Video

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