CREATING A TICKET FROM AN E-MAIL

  1. You can also send an e-mail to solomediagroup@es1.serviceprovider.app to create a ticket on HelpDesk.
  2. Here, the same instructions to “Creating a ticket” applies:
    – Write your subject. Be as specific as possible.
    – You can then select the order from which you want to use the hours for this task.
    – Write a clear description of what you need. 
    – You can include attachments to provide more details.